Terms and Conditions

1. Introduction and acceptance

These terms form an agreement between you and StudAI Edutech Private Limited, operating Zolra ("we", "us"). By accessing, registering for or using the platform, you agree to these terms. If you disagree, do not use the services. Read our Privacy Policy too. Clearly presented supplemental terms may apply to specialized or paid services.

2. Eligibility

You must be at least 16 years old. If you are under 18, you must have your parent or guardian's consent. You must have the legal capacity or appropriate authorization to enter this agreement. Organizational representatives must have authority to act for their organization.

Provide accurate registration information. These eligibility requirements are not a claim that we verify every user's age or guardian consent. See the children's data section for the limits of current controls.

3. Accounts and security

Keep your account information current and your credentials confidential. Use supported sign-in methods and report suspected unauthorized access through Contact Us. Do not share credentials to evade access limits or create accounts for impersonation, fraud or other abuse. You are responsible for activity you authorize. Accounts may be restricted for legitimate safety or legal reasons; deactivation is available in Settings.

4. Platform services

Zolra is an AI operating system for founders: startup context, signals, decisions, actions and outcomes supported by a trusted network. Features may include professional and startup profiles, operating tools, discovery and matching, connections and communications, opportunities, jobs and recruitment, mentor sessions, investor discovery, fundraising and Deal Room workflows, incubator programs, AI-assisted intelligence and progress tracking. Founders, Students (stored internally as builders), mentors, investors, companies and incubators participate according to available features and permissions. No business outcome is guaranteed.

5. AI and recommendations

Automated systems may organize, rank, summarize, score or recommend information. AI outputs may be incomplete or inaccurate; check evidence and use independent judgment. Outputs are not legal, financial, investment, tax, medical or other regulated professional advice. Scores do not guarantee employment, funding, admission, relationships or startup success. Consequential decisions remain with people. AI-assisted proposals do not replace required human approval for changes or hiring decisions.

6. Your content and permissions

You retain ownership of your content and startup or company intellectual property. Content may include profiles, startup information, documents, posts, messages, resumes, portfolios and job listings. You grant us a non-exclusive license to host, process and display that content as needed to provide the services, subject to your sharing settings and our Privacy Policy. Ensure you have the necessary rights and permissions, including for other people's data. Do not upload unlawful, malicious, infringing or misleading material, or confidential content into public fields.

7. Networking and third parties

Discovery or a connection is not an endorsement. Verification indicators apply only to the facts actually checked, not to every claim or a person's suitability. Conduct your own due diligence and agree directly with participants on any commercial relationship. We do not guarantee investment, employment, mentorship quality or third-party performance. External services have their own terms and privacy practices.

8. Jobs and hiring

Employers are responsible for accurate job information, lawful recruitment and their hiring decisions. Candidates are responsible for the accuracy of applications and evidence. Matching and fit information is assistive, not a substitute for human evaluation. Zolra does not make final hiring or rejection decisions or guarantee a job. Access to private candidate data requires appropriate permission, not simply a paid plan.

9. Investors and fundraising

Networking and workflow functionality does not itself make Zolra your investment adviser, broker or securities intermediary. Independently verify startup and investor claims and obtain appropriate professional advice before a financial decision. No funding or return is guaranteed. Any separately agreed regulated service would require its own applicable terms and authorization.

10. Mentor relationships

Bookings depend on availability and the applicable booking and payment confirmation. Check the session details and communicate about rescheduling or cancellation through available session controls and support. Mentors are responsible for their own representations and advice; a session does not guarantee results. Ordinary subscription refund rules do not automatically determine a dispute about an individual mentor session: include the session reference when requesting review.

11. Subscriptions and paid services

Review the price, currency, billing period and applicable taxes or fees displayed before you pay. Authorize payment only for the service and period you intend to purchase. Activation depends on successful payment confirmation, not merely a bank debit or checkout redirect. Availability and plan limits are those shown for the live service, not proposed future features.

Where checkout establishes a recurring Razorpay subscription, subsequent charges follow the billing cycle you authorize until cancellation or completion of that arrangement. Not every payment is a recurring subscription. To stop renewal, sign in, open Billing, choose Overview and select "Cancel renewal". Ordinary subscription cancellation is requested at the end of the current billing cycle, with paid access continuing until the recorded period end; after that, the cancelled subscription expires and ordinary paid access reverts to Free. Check your displayed status and period end, and contact support about any discrepancy.

Plan changes, expiry and payment failures can affect access. Cancellation does not automatically refund the current period. Our Refund and Cancellation Policy explains billing errors and exceptions.

12. Payment processing

StudAI Edutech Private Limited is the merchant providing Zolra services; Razorpay processes payments where offered and is not the seller of our services. Payment-provider terms and privacy practices also apply. We receive payment identifiers, amounts, currency and status for reconciliation, accounting, support and fraud prevention. Complete card credentials, CVV, PIN and OTP must remain in the authorized provider flow; do not send them to us.

13. Refunds and cancellations

Ordinary subscriptions are non-refundable, subject to review of duplicate charges, payment or delivery errors, unauthorized transactions and rights required by applicable law. Cancellation does not itself entitle you to a refund. Read the Refund and Cancellation Policy before purchasing.

14. Acceptable use

Do not use Zolra unlawfully, impersonate others, run scams, harass, spam, upload malware, publish deceptive opportunities or solicit commercially without authorization. Do not scrape where prohibited, automate abusively, gain unauthorized access, bypass payment or security controls, interfere with services, misuse AI tools or upload content without rights. Report suspected abuse through support.

15. Platform intellectual property

Our software, designs and branding belong to us or our licensors; third-party materials remain with their owners. Access gives you permission to use the service according to these terms, not to copy or resell the platform or use branding as an endorsement. This does not transfer ownership of your user content to us.

16. Privacy

The Privacy Policy explains collection, use, sharing, visibility, AI processing and your controls. Access rights and commercial entitlements are separate. A subscription or member type does not grant access to another person's confidential data.

17. Service changes and availability

We may maintain systems, correct problems, update features or restrict functionality for security or legal reasons. Service may be interrupted and not every feature is available for every plan. Material changes to paid services or prices will be communicated prospectively where required; they do not authorize rewriting an already completed transaction. Contact us if a change prevents delivery of a purchased service.

18. Suspension and termination

You can stop using the service and deactivate your account in Settings. We may suspend or terminate access for serious or repeated violations, fraud, security risk, non-payment or legal requirements. Where appropriate we will explain the issue and allow a response, unless doing so would compromise safety or a legal obligation. You can request review through Grievance Redressal. Deactivation, subscription cancellation and data erasure are distinct processes.

19. Disclaimers

Use the service with appropriate judgment. We do not warrant uninterrupted availability, error-free AI outputs or the accuracy of every participant's statements. We are not a substitute for qualified advice or independent due diligence. These disclaimers apply only to the extent permitted by law and do not remove mandatory consumer protections.

20. Liability

Each party remains responsible for loss attributable to its conduct under applicable law. To the extent legally permitted, we do not accept liability for speculative business opportunities or indirect losses arising from third-party dealings or reliance on unverified outputs. Nothing excludes liability that cannot lawfully be excluded, including applicable consumer remedies, fraud or willful misconduct. Any dispute should be assessed on its facts rather than treated as an automatic waiver of your rights.

21. Responsibility for third-party claims

To the extent permitted by law, you are responsible for reasonable, substantiated third-party claims caused by your unlawful content, infringement or deliberate misuse. We will notify you of a claim where reasonably possible and allow participation in its response. This does not shift responsibility for our own misconduct to you or require payment for unsupported claims.

22. Governing law and jurisdiction

These terms are governed by Indian law. Disputes may be brought before competent courts or other competent forums under applicable law. Your statutory consumer and data-protection rights, including access to appropriate authorities, remain available. The registered business address does not by itself create an exclusive court jurisdiction.

23. Changes to these terms

The effective date and version above identify these terms. We may update them for changes in the service or law. Material changes will receive appropriate notice and prospective effect where required; additional acceptance will be sought where necessary. Updates do not silently change the terms or legal issuer of historical transactions.

24. Contact details

CIN: U85500TN2024PTC168744. For unresolved concerns, use Grievance Redressal.