Contact Us

1. Business identity and contact

CIN: U85500TN2024PTC168744

Website: https://zolra.ai

2. Choose a support category

Use the official email or phone above for any of these categories. Include the category in your email subject so we can route your request.

• Account Support: Sign-in, profile, access problems and bug reports. Email about account support
• Billing and Payments: Payment status, subscription activation, cancellation and billing questions. Email about billing and payments
• Refunds: Duplicate charges, payment or delivery errors, unauthorized transactions and statutory remedies. Email about refunds
• Privacy and Data Requests: Access, correction, erasure, export and withdrawal of consent. Email about privacy and data requests
• Security Issues: Responsible disclosure of suspected vulnerabilities or unauthorized access. Email about security issues
• Business and Partnerships: Product demos, organizational use, press and collaboration inquiries. Email about business and partnerships
• Legal: Questions about terms, notices and legal requests. Email about legal
• Grievances: Complaints or unresolved concerns requiring review. Email about grievances

3. What to include

Include your account email, the affected page or service, a description and relevant dates. For payments, include the payment or order ID; for bugs, a redacted screenshot can help. Do not send passwords, card numbers, CVV, PIN, OTP or unnecessary private documents. If the issue involves another person's data, share only what is needed.

4. Complaints and follow-up

For an unresolved concern, contact our designated grievance contact and include your earlier correspondence. See the Refund and Cancellation Policy for payment disputes and the Privacy Policy for data requests. Response time depends on the nature of the request and necessary checks; we do not promise an instant response.